You may return an item within 7 day of receiving your order provided:
The product is unused and undamaged, with all original packaging and accessories, is fully intact, and is in a 100% re-saleable condition.
The supplier and/or SweepSouth Shop are entitled to inspect the product in order to validate the return and refund. On confirmation of the return meeting the specific requirements, a full refund will be issued by SweepSouth Shop. All refund requests must be submitted directly to SweepSouth Shop on email@example.com
In instances where the incorrect product is delivered to you, or where a product is damaged during the delivery process please notify our support desk at firstname.lastname@example.org and a no-charge collection will be arranged. Policies as per above will apply, and if available, the correct product will be delivered to you. Alternatively a full refund will be processed on your request.
Defective products will be assessed individually by the supplier once the product has been returned in condition as per above. Replacement of a defective product will be determined by the nature of the fault.
Faults are the result of normal wear and tear.
Faults are the result of negligence, user abuse or incorrect use of the product.
Faults are caused by electric surges or corrosion.
Faults are the result of unauthorised use of the product.
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